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I get this every time I try to access payements to shut off autorenew, which I never actually wanted in the first place. It won’t load to let me stop it, and email has been absolutely no help, only one reply that was just a bot reply and so far over 2 weeks with no reply from an actual person. The web badge does this no matter where I try to sign in from. In fact it has sever issues loading the initial page after sign in as well. I’ve already been charged for another year of service I didn’t want, with no help from actual support. I have no clue where to post this since there isn’t a page specifically for website help.
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