Bitdefender total security vs playon; exceptions needed?

marklyn

Can anyone tell me what exceptions and/or other changes I need to make to BitDefender to allow playon to work correctly on my Windows 10 machine? Playon won't record and it has to do with some exceptions from what I hear. Any help would be appreciated.

Alex_A

https://community.bitdefender.com/en/discussion/84323/bitdefender-total-security-vs-playon-exceptions-needed

Check Bitdefender firewall rules and allow Internet access for PlayOn-related programs (such as "PlayOn Desktop" and "PlayOn Cloud Downloader")

marklyn

They were already open in the firewall. Anything else?

Alex_A

https://community.bitdefender.com/en/discussion/comment/300979#Comment_300979

If the firewall is completely disabled, the video is saved? In which folder should the video be saved, give this folder an exception.