Chicken and egg

If your MacBook and iPhone already have incredibly strong malware on. By the time you install a bit defender products surely the mall where is one step ahead in Chinese Cody to stop its use? Or something similar (sorry I’m a novice, had to learn with both these devices hacked).

I had lots of notifications from bit defender to start with but nothing in months yet my devices are still being hacked.

Answers

  • Hello @Davehiltonukfit and welcome to the Community!

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers may request some logs from you.

    You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user