Bitdefender found Gen:Variant.Lazy.97932 in a DLL

Bob_L

I went to run the software that I use for an astrophotography camera last week and Bitdefender said that one of the software's DLLs was infected with Gen:Variant.Lazy.97932. It then quarantined the DLL which is required to run the software, so that I cannot use the camera. This software was installed in September 2021 and worked fine as recently as Jan 11, 2022.

I have de-installed the software, rebooted, and re-installed the software several times. Each time Bitdefender quarantines the DLL so that the software will not run. Bitdefender's total system scan says everything is clean.

Any ideas on how to resolve this?

Alexandru_BD

Hello @Bob_L and welcome to the Community!

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers may request some logs from you.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Stay safe.

 

fisty

I have the same trojan [C:\Program Files\Norton Security\Engine32\22.23.1.21\00032702.tmp] is infected with Gen:Variant.Lazy.276282. More importantly, since I installed BitDefender, but without uninstalling my other security programs a number of these infections have appeared in temp files. I do not wish to uninstall other security programs as none are perfect. Having paid for BitDefender I would expect its scan to ask to delete the temp. files involved, none of which I can find in a registry search. The feeling I have is that BitDefender itself is infecting the machine in order to promote itself as the only security software. The other virus that turns up is [C:\Program Files (x86)\Nero\Nero 2020\Nero BackItUp\00022593.tmp is infected with Trojan.GenericKDZ.79681]. Again I cannot find the temp file it speaks of. If there is something lurking in memory why isn't BitDefender asking to delete it like the good old days when these programs didn't seek to dominate the machine.

Alexandru_BD

Hello @fisty,

It is not recommended to install Bitdefender along other security solutions, or to have multiple antivirus programs on the same device, for that matter.

Having multiple antivirus programs running at the same time will not make your computer more secure. It may degrade performance and even prevent proper malware detection, as the solutions will compete with each other for resources. The symptoms may include but are not limited to degraded performance, system crashes, and software errors.

Microsoft also advises against this practice: be sure to remove the product you don't want before you install the new one. It can cause problems on your computer to have two different antimalware products installed and running at the same time. Taken from the below article:

https://support.microsoft.com/en-US/windows-antivirus-software-providers

To conclude, I think it's possible that the issues you are encountering are caused by this.

Regards

Flexx

https://community.bitdefender.com/en/discussion/90137/bitdefender-found-gen-variant-lazy-97932-in-a-dll

https://community.bitdefender.com/en/discussion/comment/321538#Comment_321538

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Set exclusion in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

3) Set exclusion in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/

4) Upload the sample on virustotal.com and share the respective virustotal links here.

5) Re-enable real time protection in Bitdefender.

Regards