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Safe Pay won't stay open


I have Bitdefender Total Security installed on my desktop with about two dozen login websites bookmarked in Safe Pay. My computer did the usual " Windows updating - Do not turn off your computer" when I turned computer on. Now all of a sudden, Safepay won't stay open. It flashes open for half a second so I can see my bookmarks, then closes. Does anyone have a solution?


  • Alexandru_BD

    Hello @Pete76 and welcome to the Community!

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers may request some logs from you.

    You can get in touch with our engineers by choosing one of the contact methods available here:

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user