Android 12 battery/CPU distress

Hi,

I have licensed BD in my Samsung Note10lite (Android 12)
BD version 3.3.163.1957

For about a week now I get this message from time to time
----------------
Device care: Some apps or processes are overloading the system (CPU) and need to be closed
com.bitdefender.security:scanner CPU:22.75%
----------------
You can check the screenshot here: https://www.reddit.com/r/BitDefender/comments/t9eyrh/android_12_batterycpu_distress/

and of course I see BD eating my battery away every day..
I don't know what could be causing it, I have tried device restarts, app restart, app cache cleaning
I have a feeling that this is caused by Storage SCAN (internal/external) which I had ON but I haven't tested it yet

Anyone with similar experience?

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Comments

nikant

I removed the app and did a clean install. It seems to be steady now for a few hours. If it appears again I will report

(btw this is why an import/export settings should be implemented )

sandymike

I am seeing the exact same thing on my Samsung Galaxy s6 lite.

This has occurred since upgrading to Android 12 and Samsung one ui4.1

I really don't want to uninstall/re-install unless there is no other option.

Any solutions yet?

Alexandru_BD

Hello @sandymike,

It's difficult to tell based solely on the OS version. We need to check the state of the device, available memory, background processes, so my recommendation would be to get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Best regards.