Does anyone know how to unblock a website?

All of the sudden I can't get on the grocery store website

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Answers

  • Hello @RaceKarr and welcome to the Community!

    Do you receive any notification regarding this? Are you certain Bitdefender is blocking the website in question?

    If yes, the first step would be to find out what the notification says, which module is blocking the website and for what reason.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

  • This is the message I am getting

    Access Denied

    You don't have permission to access "http://www.meijer.com/failover/sitedown.html?" on this server.

    Reference #18.99d8f648.1646844902.a35ad8b

  • Scott
    Scott ✭✭✭✭✭

    Are you using BD VPN?

    I get the same error (different ref#) with VPN enabled, and after I disable it, it goes to the website without any problem.




    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.

  • Scott
    Scott ✭✭✭✭✭

    Are you using BD VPN?

    I get the same error (different ref#) with VPN enabled, and after I disable it, it goes to the website without any problem.




    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.