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My Payments Does not renew Subscription

Hi,

I have tried chatting/phoning/emailing support, and yet now one responds (phone is incorrect as listed). I have purchased (as shown in my payments) Small Office Security , but it does not applied to my subscription (which has now expired). If anyone is still their please respond . (Bitdefender ID: kitchen@babbas.com.au) Thanku
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Comments

  • Hello @sandminer and welcome back to the Community!

    There seems to be an issue with the activation code. I have noticed you have an open case with the Support Teams, that was escalated to Tier 2. I have pushed this forward and you will receive a response from our representatives shortly.

    Thank you for your patience.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user