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I used to had an family suscription and I buyed a better one now i cant activate the new one
I used to have a family subscription, and I bought the improved one, but now that it has expired, it tells me that I am already on another one ,it will not let me have the new one. What should I do?
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When should I activate my new subscription for Total Security 2025
I currently have a subscription for Bitdefender Antivirus Plus which will expire on 6th Jan 2026. I've just purchased Bitdefender Total Security 2025 for 10 devices with a 2 year subscription. I've cancelled "Bitdefender Antivirus Plus" auto-renewal. Should I wait till my current subscription expires before activating…
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didnt get activation code or email after buying
hi! i just bought the cheapest bitdefender option and i didnt get any sort of activation code or anything like it says i need. i thought since i registered with my email it would just… use my email to connect it but apparently not. i have proof that i bought it i have the charge on my card if you need screenshot proof but…
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Help understanding "This device is not protected"
I recently purchased a Bit Defender plan that includes using the product on 3 devices, and I got the message, "This device is not protected." It gives a MAC address. How can I tell which of my devices the MAC address refers to? I made an assumption the it refers to a laptop that is located nearby the PC that I'm using.…
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Questions about acitvation codes?
Hello, Can someone tell me how many activation codes can I activate on Bitdefender Central Account, and also how many activation codes of the same product can I activate. Example: I have 31 activation codes for the Bitdefender Mobile Security, can I activate them on one Central Account or do I have to create 10 accounts…
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Upgrading from Bit Defender for Android to Bit Defender Total with Windows protection as well
I have Bit Defender for Android subscribed through the Google Play Store, I would like to upgrade this subscription to include Bit Defender foe Windows as well for my Laptop. Is there some way to do this as the Bit Defender Total Security includes both can I upgrade to this and get credit for the Android Subscription I…
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Problem with payment method!
Hello Bitdefender suddenly started to show me that my product is not activated and my account isn't connected to any subscription. It says: "Attention Required. Add a valid payment method and continue to enjoy uninterrupted security." I haven't changed any payment method or anything at all. So, I checked the Bitdefender…
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RESET android phone, reinstall of Bitdefender but shows trial (current total protection)
It shows trial on the "logged in device", and shows in my list of registered under total security in Bitdefender Central page. Tried removing from there online and un-installed from Android. Reinstalled all and still says I only have 3 days left of protection till trial is up? Please help as this is account paid and…
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Come posso avere il codice univoco di attivazione di abbonamento acquistato su Play Store?
Ho acquistato abbonamento su Play Store ed è attivo su sul mio telefono cellulare ma non riesco ad attivarlo sul mio PC perchè nell'email di conferma dell'abbonamento da parte di Google non c'è il codice univoco di attivazione e Bitdefender non mi ha inviato il codice univoco di attivazione via email. Come posso attivare…
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Activation issue
After Family Pack renewal, all other devices automatically activated but on my Windows 10 Pro desktop PC, I can't activate. As soon as I start the Bitdefender app (seccenter.exe), immediately the SIGN IN window appears, and after I write my email and I press the NEXT button… nothing happens.
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Activation of all devices from BD account ?
After trying out the free test version which I did install on a few devices I have bought an activation key.- Do I need to activate the licence at every single device or can I activate all devices from my BD account ?
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Why does my activation code not work?
I've received my activation code but it doesn't work :( I've tried many times but still nothing.
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Help - registered email no longer accessible, need to change it
I no longer have access to the email address with which my Bitdefender account is registered. Recently I had to format my PC and need to reinstall Bitdefender. However, it keeps sending verification email to my old email to which I do not have access anymore. How do I get back my subscription to my new email address?
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Purchase made under wrong Email
It seems that in my hurry I purchased Bitdefender with the wrong email adress; is there a way to change this purchase? That Email adress does not exist, and as such I did not recieve any links or data. Is there any way to solve this? The 'contact us' page had no information on it. I have the purchase information, if needed.
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How to manage subscriptions in Bitdefender Central - The essentials
In the following article you will find detailed information on how to manage the Bitdefender subscriptions in the Central account. A single Central account now supports the activation and usage in parallel of multiple subscriptions valid for the same Bitdefender product, or even for different products, with the scope to…
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Product Activation in Windows 11
I have reinstalled the product because my bitdefender vpn is not working but after reintalling from central website product is not getting activated and I have unintalled and reinstall the software 3 to 4 times so give me proper suggestion what to do Please reach out to my WhatsApp number [removed by admin] for the…
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Sent add device link to my daughter. Making her add app
My daughter just got a new iPhone. I want to add it to the 15 device plan I have. I send her an add device link and it asks for a login or to go to the App Store. I gave her my login and it’s the same issue. How can I add her to my plan?
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Can't activate Bitdefender on another device without logging in with account credentials
Hello, I am having difficulty with installing Bitdefender on additional devices. I have been able to install it on other devices in the past following the instructions online by sharing the link from central to the persons device no problem. However, now it requests that the user inputs the account credentials, which did…
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Cambiar una clave de activacion
Buenos Dias, Yo le doy soporte a varias empresas, por equivocación active la clave de producto en la que no es y necesito pasar la clave a otra cuenta de correo
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How to transfer activation key from old account to new account?
Dears i have mistakenly created 2 accounts (lets call them 1 MAIN and 2 OLD), 2 different email addresses. On 1 MAIN i have all my devices registered an protected, and on 1 OLD i added (i had a few old devices there) i added a new license key to OLD BY MISTAKE. All the devices i WANT to protect are in my MAIN account. No…
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Can't Activate Windows with Bitdefender Installed
Did anyone else find this to be the case? The Windows 10 activation wizard said "can't reach activation servers"... until I uninstalled BitDefender. No big deal, I just reinstalled afterwards, but wasted a few hours trying other fixes.
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How to activate the Bitdefender subscription
How to activate the Bitdefender subscription (https://www.bitdefender.com/consumer/support/answer/1715/) Bitdefender Central is your one-stop security center. Here, you can activate your Bitdefender subscription using the activation code purchased or received as a present and install Bitdefender on your devices.…
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How can I combine two licences of same product?
I purchased the Total Security Multi-Device pack license on August 13. I again purchased the same license today (August 17). I redeemed the Activation key but found that it has been activated as a separate license. Please note the license is for 3 Devices for 3 Years (both of them). Is there any possible way to combine the…
