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Antivirus Free - nonresponsive after choosing "Not Now" on activation step during install
Hello When upon installation of Bitdefender Antivirus Free 1.0.17.221 (Agent 25.0.1.177) on Windows 10 Pro 20H2, ...on activation step I choose "Not Now", ...installation seems to finish just fine, with no errors. App also seems to start fine and its Icon appears in sys tray as expected - also after reboot. Menu on tray…
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install on non e-mail computer
Purchased TS for 10 desktop-IPS only allows 5 e-mail- add-any way to install on non e-mail computer
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My smartphone does'nt appear on the BTS interface while it appears on my Bitdefender Central account
Hello, I just successfully installed the new Bitdefender Total Security on my 64-bit Windows 10 pro PC. Then I installed BTS on my Samsung Galaxy S10e smartphone from my Bitdefender Central account. The installation went smoothly as my PC and smartphone appear to be enabled and protected in my Bitdefender Central account.…
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Code Expiration
If I buy a subscription, can I activated it any time I want? The activate code has an expiration period?
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Premium VPN Upgrade not showing after Payment
Hi, I have renewed my subscription and whilst it is shown in Bitdefender Central the desktop connection is still showing it is on the daily limit....is there an easy way to rectify this. The email address and account details are the same!
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Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects. Does anyone know: If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus…
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How to replace current license from old computer to new computer?
How do I replace current license from Old computer to new computer? I have dispose my old computer due to hardware issue and couldn't find a way to replace the license to new computer. Appreciate your kind assistant.
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Anti-Tracker Disabled
The Anti-tracker option of my Bitdefender subscriptions is disabled on my Safari browser. I cannot find how to "enable," only how to "disable." I would like to get enabled again. How do I do so?
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My licence is active but i'm being asked for an activation code ???
My account is in good standing with three devices protected and my monthly subscription payment comes out every month. Why am I being asked to enter an activation code ?? I'm currently unprotected after 2 years of membership. Please how can I get my system protected again ? AudreyE
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Unable to login or activate product on multiple computers
When I go to login to central website it brings up: Error 502 Ray ID: 3578e0f92d301d62 • 2017-04-30 07:44:58 UTC Bad gateway https://central.bitdefender.com/ this has been happening for over 2 hours now btw. Also after installing BItDefender on 2 computers, I am unable to activate product due to page displays timed out,…
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license is not activated
hi, i have bitdefender antivirus 2016, in the 2016-11-26 I bought a license for bitdefender antivirus 2017, i got the invoice but the license term has remained the same, 60 days or so. i upgrade to antivirus 2017 but nothing changes.
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How to activate deleted total security 2016
I purchased Bitdefender Total Security 2016 from South America where I live. So I downloaded it. It was valid for 3 PCs. Now I am going to totally erase my Operating System drive (C:\) and System Reserved Drive (E:\) and replace the whole disk by another one. I still have 118 days left on Bitdefender. This was a download,…
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Did not receive activation code email
I purchased Bitdefender family pack two nights ago, I received the payment confirmation email but never got the activation email. I have installed the product on my PC using the trial period, but really would like to be able to use my license I purchased. How can I get my activation code?
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Third Installation
I have a third installation which cant be activated because it says i have reaced my device limit. But in Bitdefender Central it only shows two devices although it says 3/3 devices are activated. This might be the best AV but i never had any problems like this with Norton AV. This is really frustrating!
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How to get the product I paid for? (Bitdefender Total Security Multi-Device 2017)
Dear forum members, I need your help with the following issue: I have bought Bitdefender Total Security Multi-Device 2017 subscription for 12 months. I have got the email that my payment was successfully received, but that is all I got. I mean, what's next? I was expecting for some download link or at least some activation…
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Activation Following Trial
I purchased Bitdefender Total Security 2016 online at http://www.bitdefender.com on April 03, 2016 (processed by Avangate). I completed the trial before attempting to activate my subscription. When I try to activate, I insert the activation code and receive the following message, "This key was already used to generate a…
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Problems With 'total Security 2015" Registration On Second Computer
Hi, I have recently purchased "total security 2015" for 1 year - 3 pc , to replace my old "internet security 2014", which was also installed on two computers : one in the UK, second one in Romania. No problem with installation and activation last year... This time though, I managed to activate the one on the computer here…
