My smartphone does'nt appear on the BTS interface while it appears on my Bitdefender Central account

TaxiMagicien42
TaxiMagicien42 ✭✭✭✭✭
edited August 2020 in General

Hello,

I just successfully installed the new Bitdefender Total Security on my 64-bit Windows 10 pro PC.

Then I installed BTS on my Samsung Galaxy S10e smartphone from my Bitdefender Central account. The installation went smoothly as my PC and smartphone appear to be enabled and protected in my Bitdefender Central account.

However, when I open the BTS interface the dashboard (completely down), indicates that BTS is installed on a single device (1/5). While logically it should indicate 2 out of 5 devices in my opinion.

Best Regards,

Windows 11 Famille 23H2

AMD Ryzen 5 5600X 3.70 GHz

Bitdefender Ultimate Security Individual

Comments

  • TaxiMagicien42
    TaxiMagicien42 ✭✭✭✭✭
    edited August 2020

    Hello,

    I noticed this morning that the number of devices displayed on the dashboard now matches the number of devices on my Bitdefender Central account. No doubt this has something to do with synchronization.


    So my problem is solved. 


    Sincerely,


    Windows 11 Famille 23H2

    AMD Ryzen 5 5600X 3.70 GHz

    Bitdefender Ultimate Security Individual