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I'm being blocked, help!


I am using Bitdefender on my Windows PC. Last evening, I purchased a few items from Had no problems. This morning, when I tried to go back to macy', I got the message listed below. I tried doing this repeatedly over a span of a few hours, and used both Edge and Google, and got the same result.

What is this, and how can I resolve it?

You don't have permission to access the requested URL on this server.

Reference: 18.3e102817.1648654240.7078654c


  • Math_Matei

    You tried to delete your browsers history! May be an idea to your problem. It deserves a try!

    Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM

  • Alexandru_BD

    Hello @Anniemargret and welcome to the Community!

    I agree with @Math_Matei, try to delete your browser history and clear the cache and cookies as well. If this doesn't help, try accessing the page in incognito mode. Are you using a VPN connection by any chance? Have you changed anything in the Bitdefender settings since you have successfully accessed the page?

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user