Newbie questions

bep1995

Hello I'm new to bitdefender and I have two questions.

1. Is there any way to disable password protected files from scanning, it's very annoying to wait for the popup to enter the password so I can choose to ignore.

2. Is there any way to exclude external drives from full system scan.

Thanks in advance !!

Alexandru_BD

Hello @bep1995 and welcome to Bitdefender and the Community!

If Bitdefender or any other security solution finds such archives/protected files while scanning, you will be prompted to enter their password, otherwise the scanning is not possible.

The below article will show you how to exclude safe files and folders in Bitdefender if they are detected by antivirus scanning. Bitdefender allows the exclusion of specific files, folders, or file extensions from antivirus scans. To add any of them to the Exceptions list, follow the steps below:

https://www.bitdefender.com/consumer/support/answer/13427/

You can also set your preferences for scanning external items such as CDs, flash drives, network drives:

Let us know if the information was helpful.

Best regards.