No Quarantine ITEMS !!

PuterPaul

How do I stop Defender from deleting my dodgy files.

I have various files that bit defender deletes.

It warns me suspicious file found! it deletes it, no quarantine !

The quarantine folder is always empty.!!!, 30 day delete disabled

Its ok If I have the folder in the exceptions, but it I happen to move the file it grabs it and Poof its gone !

I don't mind it finding it, I would be happy if it put it into quarantine, but no .. GONE !

Not a single item becomes recoverable, we need a button in notifications to be able to restore and exception, or am I not seeing this as its deleted the file.

I have to keep turning off bit defender to move files around, that would be fine if I didn't have to make half a dozen clicks to turn it on and off..

Why cannot we have a right click 10 min disable on the tray icon.

I don't think our company will be renewing its subscription, it just doesn't work how we need it to work, it works how Bitdefender think we should be working.

Alexandru_BD

Hello @PuterPaul,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Stay safe.