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Is there a problem using Password Manager with Windows 11

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I'm beginning to regret installing Password Manager on my Windows 11 desktop. What with having to put in a long master password everytime I go onto my browser, now once and a while I'm being asked to set up a master password??, and have to go out of the browser and restart (disabeling PWM app fixes it!). I had the annoying experiance this morning of when I changed the password on a site, it was not recognised, and selecting show on the app it still showed my old password.

Is there some kind of issue with Bitdefender and Windows 11?

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    Just contact Bitdefender Consumer Support by e-mail:

    You'll be asked to send them Support Tool log, screenshots etc., so the support engineers can investigate your problem and find a solution.

    Regards.

  • AllyDG
    Options

    Thanks Gjoksi79_,

    I did receive a reply from Support almost immedeaty from Christian after posting. Something is definatly up with PWM as when I printed off a csv file I now see I have multiple password entries on a few web addresses, none of which work. Deleting the PWM widget on Firefox has fixed the problem for now.

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    edited April 2022
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    @AllyDG

    Their product Password Manager was launched last month, therefore there might be some bugs, non-functionalities etc.

    But, i guess the dev team works hard to improve the product.