Strange Pop-Up Starting with "Ruh Roh"

Deborah_Craytor

Recently, upon start-up (but not every time I start up), a pop-up flashes on my screen. It doesn't appear long enough for me to read it, but it starts out "ruh roh" and then says something about a missing connection to the "interweb" or "interwebs." I have run a full scan, and nothing has been detected. I haven't noticed any other problem with my computer.

I tried searching Google but couldn't find any report about this. Does anyone know anything about what this is?

Flexx

https://community.bitdefender.com/en/discussion/91575/strange-pop-up-starting-with-ruh-roh

Follow the below steps and see if it helps:

1) Restart PC in safe mode (https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234)

2) Open run command and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browser 

Google Chrome (https://support.google.com/chrome/answer/3296214?hl=en)

Mozilla Firefox (https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings)

Microsoft Edge (https://malwaretips.com/blogs/reset-microsoft-edge/)

Vivaldi (https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/)

Brave (https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-)

5) Download and run Malwarebytes AdwCleaner (https://adwcleaner.malwarebytes.com/adwcleaner?channel=release)

Malwarebytes Adwleaner guide (https://support.malwarebytes.com/hc/en-us/articles/360038520174-Malwarebytes-AdwCleaner-guide)

6) Download and run a scan with Kaspersky Virus Removal Tool (https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe) . Make sure you checkmark System Memory, Startup Objects, Boot Sectors & System Drive before running a scan.

If the issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Regards