SafePay is not working with mTransfer (mBank) and Alior Bank

jcc77yy

There are errors shown in the screenshots.

How to fix this problem?

Flexx

https://community.bitdefender.com/en/discussion/91719/safepay-is-not-working-with-mtransfer-mbank-and-alior-bank

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Alexandru_BD

Hello @jcc77yy,

Were you previously able to access these websites through Safepay? Can the websites be accessed outside Safepay, using a regular browser? Have you made any changes to the device settings and do you use Parental Control?

Make sure Encrypted web scan option is turned ON. To find it, go to Protection > click on the Settings button in the ONLINE THREAT PREVENTION module, then make sure the ENCRYPTED WEB SCAN slider is set to ON(blue).

If this does not solve the issue, kindly contact the Support Teams, as suggested by mrmirakhur.

Regards.