Password manager requiring three logins to open on IOS

Milamber

I just installed Password Manager on my iphone. Now when I open password manager I'm asked for my pin which I put in, it says it logging in but then it requires me to sign in to my bitdefender account and then it has my put in my master password. I switched from Lastpass and this is excessive. I should only need to put in a pin or if I turn on face id just look at the phone when I login. Am I doing something wrong or is this a bug?

Flexx

https://community.bitdefender.com/en/discussion/91849/password-manager-requiring-three-logins-to-open-on-ios

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Alexandru_BD

Hello @Milamber,

Normally, it should open the accounts screen immediately after face id check, during tests this was the behavior both after successive openings and after opening the application after a long time.

As mrmirakhur suggested, it will be necessary to contact the Support Teams for troubleshooting on the device.

Regards