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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
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Different email addresses for different subscriptions

I purchased Bitdefender total security, and later I bought the premium VPN as well, but accidentally, I purchased the VPN with a different email address. What is the solution to change the subscription to email addresses that have the antivirus subscription, I tried to access it, but it comes to choosing one over the other, and I have purchased both to run on the same PC. Kindly help me out.



  • Flexx

    Life happens, Coffee helps!

    Bitdefender Ultimate Security Plus (user)

  • Hello @Wahab123 and welcome to the Community!

    The subscriptions can be transferred from one account to another. But this is an operation that must be done by the Support Teams. You can get in touch with our Commercial representatives by choosing one of the contact methods available here:

    Simply scroll down to the bottom of the page and choose your desired contact method. I would recommend contacting them via e-mail for this type of request, as you can mention both e-mail addresses and specify which one you wish to keep as the main address associated with Central. This request will go straight to the teams in charge of such subscription adjustments. Once the changes are in place, I would also advise to delete the account that is no longer in use, to avoid any confusion in the future.

    Best regards

    Premium Security & Bitdefender Endpoint Security Tools user