Can you help me?

FLOX

Win 11 - update problems, then bitdefender says:

PowerShell hat versucht, eine schädliche Ressource zu laden, die als Heur.BZC.ZFV.Boxter.818.374DFDD6 erkannt wurde, und wurde blockiert. Ihr Gerät ist sicher.

Do you have an idea?

Gjoksi

Hello.

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

Bitdefender Deutschland - Deutsch

website: https://www.bitdefender.de/

support: https://www.bitdefender.de/consumer/support/

chat: 24/7

tel.: Deutschland (+49) 2304 9993005 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

tel.: Osterreich (+43) 720 115 521 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

tel.: Schweiz (+41) 315 280 530 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

tel.: WorldWide (+40) 21 264 1794, (+40) 374 303 094 (English - 24 hour service)

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

Regards.