I don't know why ransomware protection is released??

Hul2000

I have locked my Bitdefender total security by a password.

But sometimes the message is shown to me "will you protect your file from ransomware?"

I don't understand because I have locked by password as I wrote and I clearly set to protect from ransomware.

Flexx

https://community.bitdefender.com/en/discussion/92384/i-dont-know-why-ransomware-protection-is-released

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards