Is Trojan.GenericKD.43900960 False Positive? Keeps getting detected in \AppData\Local\Google\DriveFS

LakeGuy

Gjoksi

Hello.

As far as i know, the DriveFS folder is part of the Google Drive for Windows program.

I also use Google Drive for Windows, currently version 60.0.2.0 and never had that issue with that version and with the older versions of the program.

TBH, i don't think it is a false positive.

But, ONLY the malware researchers from Bitdefender Labs can give you the correct answer to your question.

Just follow the next steps:

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Also, you can report the file(s) as false positive to Bitdefender Labs here:

https://www.bitdefender.com/consumer/support/answer/29358/

Regards.

LakeGuy

Thank you https://community.bitdefender.com/en/profile/Gjoksi