Cancel Subscription - Really dodgy
Hi,
I have just cancelled my subscription and was met with this:
Big buttons to keep the subscription and no button but a link with tiny text to cancel.
I thought this crap was illegal, it certainly is in South Africa.
Make it as hard as possible to end my subscription!
And of course I cannot post an image or a link to the image because of you crap forum rules......
Search Google for the below:
mihainituica.ro/wp-content/uploads/2021/08/Bitdefender_4.jpeg
Comments
-
Hello.
You can stop the auto-renewal for the Bitdefender subscription, by following these steps:
https://www.bitdefender.com/consumer/support/answer/29081/
Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.
Also, from my personal experience, Method 1 did/does the job.
Finally, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:
cancel@bitdefender.com
You may obtain a refund by contacting
within 30 days of your initial purchase or of the automatic renewal date.
Regards.
1
