Cancel Subscription - Really dodgy

Surfrat

Hi,

I have just cancelled my subscription and was met with this:

Big buttons to keep the subscription and no button but a link with tiny text to cancel.

I thought this crap was illegal, it certainly is in South Africa.

Make it as hard as possible to end my subscription!

And of course I cannot post an image or a link to the image because of you crap forum rules......

Search Google for the below:

mihainituica.ro/wp-content/uploads/2021/08/Bitdefender_4.jpeg

Gjoksi

Hello.

You can stop the auto-renewal for the Bitdefender subscription, by following these steps:

https://www.bitdefender.com/consumer/support/answer/29081/

Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

Also, from my personal experience, Method 1 did/does the job.

Finally, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:

cancel@bitdefender.com

You may obtain a refund by contacting

refunds@bitdefender.com

within 30 days of your initial purchase or of the automatic renewal date.

Regards.