Parental Control Service Crashing on Windows 10?
I'm new to Bitdefender, running a 30day trial to see if the software works for my family.
So far, I'm a bit disappointed - I have the software up and running on a test machine, but I'm having major problems with the parental control portion.
Specifically, the parental control service keeps terminating unexpectedly... it'll try to start 5 times and after the 5th attempt, it stops trying to start again.
Per support, i've uninstalled the parental control software, deleted the profile, rebooted the system, confirmed the software was gone, then created a new profile and re-deployed the software back to the PC... where it's doing the same thing again.
This is a test VM, newly spun up specifically to test this software out. I installed windows, updated it, then installed bitdefender. Originally testing with 4 CPU cores and 4GB RAM, but i bumped up the VM's specs to 8 cores 8GB RAM, but the symptoms persist.
Has anyone seen this before, and have a solution?
Support has been great, but like i mentioned above... i'm on a 30 day trial and since it takes a day or two between replies from support; I'd like to get this software working before my trial ends. :)
Thanks in advance!