Is there a quick way of importing password data from TrueKey to Bitdefender

JaseStings · 2022-09-27T13:14:00+00:00

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Is there a quick way to import passwords from TrueKey to Bitdefender's password manager?

The csv files are not compatable, so is there a quick way of uploading the data, without having to enter each one individually or edit the csv file with each one.

Thanks

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Gjoksi

Hello.

Check out these articles:

https://www.bitdefender.com/consumer/support/answer/13355/

https://www.bitdefender.com/consumer/support/answer/2472/

Regards.

JaseStings

Thanks for the reply. I'd already read those articles, doesn't help speed up a process that has been little more than two clicks with other password managers. Luckily I'm within the cooling-off period as only subscribed to day, so can cancel.

Alexandru_BD

Hello @JaseStings,

As a last resort, before canceling your subscription, you can contact the Support Teams and maybe they can provide a workaround for this. No guarantees here, as I don't have much insight on TrueKey i'm afraid, but it's worth trying.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes. If it doesn't work as expected, you may request a refund for your Password Manager subscription within 30 days from purchase.

Best regards