Why does the software not remember?

Every time I open MS Outlook 365 the software announces a problematic connection then after several seconds the message goes away. I check the status of messages and it clear that the software has determined MS is ok.

So why doesn't the software add whatever is bothering it to a safe list and stop with the constant messages?

A second, similar problem. I have 1 flash drive (backup) that has been the same device for over a year. Yet, every time I plug the same flash drive in the software has found a new device - memory?



  • Hello @Markg2 and welcome back to the Community!

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:


    If you are opening a ticket, kindly include a screenshot displaying the message as well.

    Let us know how it goes.