did bitdefender provide a captchafine.live removing tool ?

Chicolla

Hello

A friend of mine was infected by captchafine.live virus before installing and activating bit defender.

Bit defender scanning didn't remove it.

did bitdefender provide a captchafine.live removing tool ? Or is there a tools that I can use form tour knoledge ?

Yours sincerely.

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Accepted answers

Alexandru_BD

Hello @Chicolla,

Check the article below and let us know if it helps with the notifications you get:

https://support.microsoft.com/en-us/microsoft-edge/manage-website-notifications-in-microsoft-edge-0c555609-5bf2-479d-a59d-fb30a0b80b2b#:~:text=Select%20Settings%20%3E%20Cookies%20and%20site,select%20either%20Remove%20or%20Block

This is not a virus, it's a website that asks for permission to give notifications. Users can grant permission by mistake and then get spammed. I've been there myself.

Regards

Flexx

https://community.bitdefender.com/en/discussion/94292/did-bitdefender-provide-a-captchafine-live-removing-tool

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Now, to be on a safer side, I would also advise you to run these portable scanners which do not require any installation

* Download and run Malwarebytes AdwCleaner: https://www.malwarebytes.com/adwcleaner

* ESET Online Scanner: https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

* Download and run a scan with Kaspersky Virus Removal Tool: https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe .Make sure you checkmark System Memory, Startup Objects, Boot Sectors & System Drive before running a scan.

Regards

All comments

Alexandru_BD

Hello @Chicolla,

Check the article below and let us know if it helps with the notifications you get:

This is not a virus, it's a website that asks for permission to give notifications. Users can grant permission by mistake and then get spammed. I've been there myself.