The Bitdefender VPN Doesn't Want To Connect At All, Either Error 182 Or No Error. Any Help?

Hesham.Adel

Hello,

I was using the Bitdefender VPN normally until suddenly it stopped working.

I tried ALL the solutions over here, Fix Bitdefender VPN errors 2, 4, 9, 12, etc. on Windows, Mac, Android, iOS, and upgraded the OS from Windows 10 to 11 with no luck.

I've been contacted by Technical Support Engineer but still the problem is not solved and didn't hear back from him since 4 days.

I don't know what I shall do.

Gjoksi

@Alexandru_BD @Mike_BD Kindly check on ticket's status. Thanks.

Alexandru_BD

Hello,

I have asked our engineers to prioritize the request and they will get back to you @Hesham.Adel as soon as possible.

Thank you for your patience.

Regards

Hazem.Zaki

https://community.bitdefender.com/en/discussion/94630/the-bitdefender-vpn-doesnt-want-to-connect-at-all-either-error-182-or-no-error-any-help

Did you have any luck solving the issue?

I've had the same issue since the start of this year, and no matter what I do, it still doesn't connect.

No errors most of the time, or errors 181 or 182 every now and then.

Very disappointing. 😥

Flexx

https://community.bitdefender.com/en/discussion/comment/325129#Comment_325129

Kindly check the solution provided by bitdefender support in below stated link

https://www.bitdefender.com/consumer/support/answer/11311/

If issue persists, 

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Jeff P

Just a thought but try rebooting your internet modem. I had a very difficult time with an error 2 code. I tried everything and nothing worked until I reset the modem. Right after that the VPN connected automatically.