Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

High CPU On M1 Max Macbook Pro Draining Battery. Any Help?

Options

I have noticed my battery is draining quickly on my M1 Max Macbook Pro. On investigating, I am seeing BDLDeamon at 196% for long periods.

Is this a bug? How can I reduce the cpu usage?

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    I think that the best option for you is to contact Bitdefender Consumer Support, as the support engineers could take a deeper look at the issue, so do the steps below.

    First, take screenshot(s) of the issue

    and create a log file on your MacOS device using BDProfiler, by following these steps:

    Next, contact Bitdefender Consumer Support by e-mail:

    with short description of the issue.

    After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

    Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log file you already created in the first step.

    Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

    Remember that the screenshot(s) and the log file will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

    Regards.

  • Alexandru_BD
    Options

    Hello @@Pixor,

    Can you perform a system scan, see if the results show anything unusual, then check if the high cpu usage persists? You can also consult the article below for things to check first:

    In the event the issue is still there afterwards, I also think it may require a more in-depth investigation and would recommend to contact our Support engineers, for further assistance and advice.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user