With The Install Of BD, The Ability To Open My PC With A Fingerprint Has Gone Away. Any Help?

Hi all,

I'm new to Bitdefender, having had it installed on my pc for under a week and am now realizing that with the install the ability to open my pc with a fingerprint has gone away. I've not been able to find the setting that will allow the fingerprint ability again but have been unsuccessful. Can anyone help? Thanks in advance!

Best Answer

  • Alexandru_BD
    Alexandru_BD admin
    Answer ✓

    Hello @whonu5,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:


    Let us know how it goes.