Stuck At "Configuring Bitdefender" 0%. Any Help?
After installing Bitdefender and restarting PC, Bitdefender is now stuck on the "configuring Bitdefender...please wait" screen at 0%. Any ideas how to fix?
...adding that Bitdefender is still running even though it's stuck on this screen. It's causing serious issues right now as it is blocking my VPN from connecting! I can't access any of the settings or anything to whitelist my VPN or fix anything else while the "configuring" screen is stuck.
Best Answer
-
Hi @Sola
I would suggest uninstalling Bitdefender using the tool from here:
Then, in Windows search, type Run, and enter in Run, temp, and tick Ok, and delete all the temp files you can. Do the same run search with %temp% files. Delete from your Central account the PC if it's shown, then refresh the Central website and follow the instructions as before, "install on this device," and see if that works for you.
Otherwise, this is the longer but more through method, that you can follow from here:
If that fails, you would need to contact support, "Activate and Install", and follow the prompts. Chat can be the fastest way to get things started.
I hope one of these options works for you.
Kind regards,
Scott
All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/
1
