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How Do I Restore Outlook If A .pst File Has Been Quarantined?

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While detecting a threat discovered in email, Bitdefender quarantined my Outlook pst file on a Windows desktop. So, I can't open Microsoft Outlook. I attempted to use Restore in Manage Quarantine. But, I do not understand just what will be restored: what is listed under File Name, Threat Name or Original Location? I am reluctant to click on the RESTORE button without knowing for sure that this will restore my access to Outlook or "unquarantine" the threat: Gen:Heur.PonyStealermm0@dq82cVli.

Answers

  • Alexandru_BD
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    Hello @Tom Minnella,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/help/

    Let us know how it goes.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user