Blocked site


BitDefender antivirus reports every day numerous access blocks to the site.

We know that it is TMS (Tag Management System), but we do not understand when it is invoked and consequently why it is blocked by the antivirus.

Can anyone give us detailed information on this?

Can we put this in the exceptions for all of our clients?

Here are some examples of block (attached a screen):[...]

Thank you.



  • Scott
    Scott Defender of the month ✭✭✭✭✭

    Hello @Computer Republic srl

    Since it looks like you're using the Enterprise version of Bitdefender, @Alex_Dr or @Andra_B who both work for Bitdefender, will need to take a look into this for you.

    Otherwise, you can contact business support from here.

    Kind regards,


  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff

    Hello @Computer Republic srl,

    In this case I strongly suggest contacting the Enterprise Support Team in order to remove the website from the blocked list and indeed confirm that it is harmless.

    Please let me know if additional information is required.

    Alex D.

  • Hello @Alex_Dr,

    thanks for the reply. I sent a support request directly from the GravityZone portal.

    We await their reply.


  • Flexx
    Flexx Defender of the month mod

    Be it for windows product or enterprise product, their is a dedicated forum also where you can report the website directly to malware researchers and add additional information where you will have to state the issue you are facing is for business product.

    If you think the website/ file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link

    If website/ file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the website/ file as malicious by malware researchers and the detection will stay.


    OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)