Blocked site tealiumiq.com
Hello,
BitDefender antivirus reports every day numerous access blocks to the tealiumiq.com site.
We know that it is TMS (Tag Management System), but we do not understand when it is invoked and consequently why it is blocked by the antivirus.
Can anyone give us detailed information on this?
Can we put this in the exceptions for all of our clients?
Here are some examples of block (attached a screen):
collect.tealiumiq.com/ups/maestro/2/i.gif
visitor-service.tealiumiq.com/ups/maestro/0184e[...]
Thank you.
Alessandro
Comments
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Hello @Computer Republic srl
Since it looks like you're using the Enterprise version of Bitdefender, @Alex_Dr or @Andra_B who both work for Bitdefender, will need to take a look into this for you.
Otherwise, you can contact business support from here.
Kind regards,
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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Hello @Computer Republic srl,
In this case I strongly suggest contacting the Enterprise Support Team in order to remove the website from the blocked list and indeed confirm that it is harmless.
Please let me know if additional information is required.
Alex D.
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Hello @Alex_Dr,
thanks for the reply. I sent a support request directly from the GravityZone portal.
We await their reply.
Alessandro
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Be it for windows product or enterprise product, their is a dedicated forum also where you can report the website directly to malware researchers and add additional information where you will have to state the issue you are facing is for business product.
If you think the website/ file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link
https://www.bitdefender.com/consumer/support/answer/29358/
If website/ file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the website/ file as malicious by malware researchers and the detection will stay.
Regards
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Bitdefender Ultimate Security Plus (user)
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