Hi, I keep getting a critical warning. I can't find any info on it. Any ideas on how to neutralize it?
Thank you.
Edit: link was removed for other members security sake. Scott
Hi @Haigster
That is something clearing your browser temps files should take care of. Follow the steps in this article for your browser. Let us know if this resolves it for you.
Kind regards,
Scott
Cleared my browser temp files and the malware is still popping up. I saw somewhere else that a YouTube Chrome extension was causing this action, but I don't have any YouTube extensions installed.
In that case, I suggest you follow these steps, so the engineers can dig a little deeper to hopefully see what's going on.
Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/
Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/
Share the logs & your query with Bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within the next 24-48 hours, excluding weekends.
Regards,
This might be a browser redirect and adware.. In addition to the insightful instructions posted by our members above, check if this article is also helpful:
Regards
