Password Manager Recovery key unknown

Willem vt

Beste service,

Hoe controleer ik of mijn e-mail adres goed is.

Bij de service desk niet bekend

Groeten Willem van Tilburg

Alexandru_BD

Hello @Willem vt,

Can you share more details with us, to which email address are you referring to and what exactly are you trying to do?

Regards

Willem vt

I would like use bitdefender pass wordmanager.

I forgot lastpass master password and recovery key.

I call with the service desk and  he doesn't know me.

***********(edited by admin) is the mail adres 
can you check my email address?

Regards
Willem

Alexandru_BD

Hi @Willem vt,

Should your require to reset your Master Password, follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/1520/

In the event you also require the Recovery key, kindly contact a Bitdefender representative to reset your account.

Important: Resetting your account will erase all your data and passwords saved in Bitdefender Password Manager.

You can get in touch with a Support representative by choosing one of the contact channels available at the link below:

https://www.bitdefender.com/consumer/support/help/

Kindly be advised this action cannot be taken on the forum. I have edited your comment for privacy reasons.

Regards