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Password Manager Recovery key unknown

Willem vt
edited March 2023 in Password Manager

Beste service,

Hoe controleer ik of mijn e-mail adres goed is.

Bij de service desk niet bekend

Groeten Willem van Tilburg


  • Alexandru_BD

    Hello @Willem vt,

    Can you share more details with us, to which email address are you referring to and what exactly are you trying to do?


    Premium Security & Bitdefender Endpoint Security Tools user

  • Willem vt
    edited March 2023

    I would like use bitdefender pass wordmanager.

    I forgot lastpass master password and recovery key.

    I call with the service desk and  he doesn't know me.
    ***********(edited by admin) is the mail adres 
    can you check my email address?

  • Alexandru_BD

    Hi @Willem vt,

    Should your require to reset your Master Password, follow the steps from this article:

    In the event you also require the Recovery key, kindly contact a Bitdefender representative to reset your account.

    Important: Resetting your account will erase all your data and passwords saved in Bitdefender Password Manager.

    You can get in touch with a Support representative by choosing one of the contact channels available at the link below:

    Kindly be advised this action cannot be taken on the forum. I have edited your comment for privacy reasons.


    Premium Security & Bitdefender Endpoint Security Tools user