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2 Main Issues

Options
  1. Have to enter your master password every time when opening Chrome. This has been acknlowledged as an issue.
  2. Option to disable Password Manager for certain sites does not work.

These options are in plain sight which is great, but they simply do not work. If there is a woraround, I have not seen it.

These issues do not seem to be taken seriously enough by Bitdefender which is unfortunate as I like the product.

For me, I will have to move to another product if the issues are not addressed or at least a date provided when they will be resolved.

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Scott
    Scott Defender of the month mod
    edited April 2023
    Options

    Hi @AndyE

    I'm not sure if needing to enter in the password for some is an issue, yet I know for others it is, due to the posts on the forum. Or, if it's the OS i.e. (Windows 10), or possibly an extension causing the problem?

    On my Windows 11 64-bit PC, with Chrome and having uBlock (default settings) and TrafficLight being my only security add-ons, PM will stay connected even after waking out of sleep mode. I no longer use BD Anti-Tracker as at times that can cause webpage issues. Again, I'm not sure if that has anything to do with it, but maybe try disabling some extensions and see if that helps. Also, confirm that Chrome is up to date.

    As far as "Blocking" PM from asking to save a site you entered the password for, when you get the confirmation to save the site, click on the blue link, and it will save it in your "Manage blocked websites" settings. It should no longer ask to save that site.


    Maybe something I posted will be helpful? :)

    Scott

    edit: sp

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