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Thank you for your understanding.
Safepay stopped supporting my bank website because it does not support chrome 107
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Kindly check if the below stated link from the bitdefender support helps
https://www.bitdefender.com/consumer/support/answer/1435/
Additionally, the most possible reason why safepay may not be working for you is because you have outdated version of google chrome installed.
The latest version of google chrome is 112.0.5615.138
Kindly update your google chrome. More information on how to update to latest version of google chrome can be found in below stated link
https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
Regards
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