Forgotten Password

Ageing Rocker

Having forgotten my Master Password when when accessing Password Manager I then used my Recovery code to put in a new one. Having done this I hit the button for this to be processed and the page then tells me not to close or return to the previous page whilst it is accepted. Tried this twice on two different machines but having waited for up to an hour the process does not come to a conclusion. By this time i got bored and hit the back button and lo and behold I am somehow in Password Manager. anyone experienced this?

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Flexx

https://community.bitdefender.com/en/discussion/96217/forgotten-password

Kindly have a look at below stated link by bitdefender support

https://www.bitdefender.com/consumer/support/answer/1520/

Regards