Lenovo Now.Ink Threat Detection

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Last night Windows installed three updates. This morning I booted my computer and encountered a Bitdefender message indicating zipextractor.exe signed by Lenovo. My Bitdefender was also updated just prior to the flagged issue. May be a real threat which was caught, or some conflict with the updates. Three screenshots are included. File has been left in Quarantine. A quick BD scan found zero issues. Will execute the thorough scan next which takes over 20 hours. Appreciate feedback on what others think may have happened or my next steps.

Thank you, Dan


Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited August 2023 Answer ✓
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    If you think the website/ file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link

    https://www.bitdefender.com/consumer/support/answer/29358/

    If website/ file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the website/ file as malicious by malware researchers and the detection will stay.


    But before sending the files to malware researchers, can you check the files by uploading the files on virutotal.com

    1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

    2) Restore file from quarantine

    3) Upload the restored file on virustotal.com

    4) Share the virustotal link here

    5) Re-enable real time protection in Bitdefender.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)