Zoom Bad Image error code

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Hi all, I've been using Zoom and Bitdefender together for over a year, but just the last few days have been pummeled with an error message from Bitdefender every time I try to start a Zoom meeting. Error Message: Zoom.exe - Bad image. The actual message says "Security\bdamsi[several numbers]antimalware_providers32.idl is either not designed to run on Windows or it contains an error. Try istalling the program again using the original installation media or contact your system admin or the software vendor for support. Error status 0xc000012f." Can anyone offer any guidance on how to get this error message to stop appearing? Thanks!

Answers

  • Hello @Lucchesa,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

    https://www.bitdefender.com/consumer/support/help/

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user