Please help with unblocking MMORPG

Avokato

hello

I'm trying to play an MMORPG Moonlight sculptor dark gamer and bitdefender keeps blocking the game. the culprit seem to be wellbia anti-cheet system, that's been previously used in playerunknown battlegrounds and now is used by Xlgames for this MMO.

I know that the company is pretty big to be using viruses or other malicious software, so I'm pretty sure it's the anti-cheat system there is a being a flag as false positive.

if you scan the game, it comes out completely clean. But as soon as you start patching and WELLBIA loads up, bitdefender start screaming that I have an attack and completely blocks and disinfects all the related files. also setting game folders as an exception, doesn't seem to work.

if there's any way to fix this please let me know

Alexandru_BD

Hello @Avokato,

If this is a false positive case, you can use the link below to submit a sample to the Bitdefender Labs for analysis:

https://www.bitdefender.com/consumer/support/answer/29358/

Alternatively, you can disable the Advanced Threat Defense module from the UI and check if the game can be launched successfully afterwards.

Regards,

Alex

Avokato

thanx! @Alexandru_BD will try

Gjoksi

Hello.

You could also add the "DarkGamer.exe" file and all the other .exe files that are detected as malware, as exceptions to Advanced Threat Defense, by following the steps from this article:

https://www.bitdefender.com/consumer/support/answer/2393/

Regards.