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password manager installed but can not access menu

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smartlemming
smartlemming
in Password Manager

Hi,

I install the password manager extension for Firefox, and then sign in, but from there the I can't see how I can see that passwords have been added when I log on to a site bt if I try to acces the Locker or men it just sends me to installation again in a loop

When I login to a site, it asks if I want to save the password so know it's working in that sense.

I am running laptop on Windows 10.

Cheers

Answers

  • Alexandru_BD
    Alexandru_BD admin
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    Hello @smartlemming,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

    https://www.bitdefender.com/consumer/support/help/

    Let us know how it goes.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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