Bitdefender Password Manager on Android 14 (beta)
Hi, has anyone got PM to work on a device with android 14 beta?
The new Pixel 8 has 14 so I'm assuming Bitdender has it working on that?
My Pixel 7 with the beta 14 crashes the PWM.
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I have the same issue with Pixel 8 pro Android 14
No Beta version.
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Same problem on Google Pixel 8 Pro with Android 14 (not beta).
PM doesn't work, crashes on login.
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I see.. have you tried the basics, like reinstalling the app, switching the device on/off and running the app again?
If the app is still crashing I think the Support engineers might have to take a look, because it's difficult to tell what could be causing this and if it's something specific to this os.
You can get in touch with the Bitdefender engineers by choosing one of the contact channels available here:
https://www.bitdefender.com/consumer/support/help/
From the available contact channels, chat would be the fastest way to reach them.
Let us know how it goes and please share your findings with the community, if possible, so we can help others that may encounter this behavior.
Thank you and best regards,
Alex
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Looks like BD has an issue. I'm pleased with the app on pc and tablet but disappointed with lack of interest with pixel 7 running android 14 beta. It now seems the new flagship pixel 8 is causing issues!
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I will cancel my subscription. Asked for support on help desk. No response so far.
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I'm having the same problem - Pixel 8, Android 14, Password Manager crashing at login. Really inconvenient when trying to set up a new phone.
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Oh dear, again I will say how disappointing it is for BD not to forsee the arrival of Android 14 and a flagship Pixel 8 phone. The Internet has been talking of both for how long???
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Hello,
If the app is crashing during login, this has been reported a few times and the behavior is currently under investigation. The developers have reproduction on Pixel 7 with Android 14 as well.
@Christian Oertli based on my findings, the Support engineers replied to you on October 12th. Kindly check your inbox/spam folders for their message.
Regards
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Pixel 8 Pro Android 14, App is still crashing on login. Is there a fix ready for this?
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Hi @DOsmond,
The developers are currently gathering more information from the affected users, so I would recommend contacting the Support teams to add your report to the list. This way, the engineers will also be able to update you on the fix. You can get in touch with the Bitdefender engineers by choosing one of the contact channels available here:
https://www.bitdefender.com/consumer/support/help/
Choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Let us know how it goes.
Regards
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Its now December and I'm still waiting for father Xmas to fix PWM for my mobile!!
Early in Oct I and others noted that PWM didn't work with (some??) Google pixel phones with android 14.
BD Support repeatedly tell me "they are aware of the issue and are working on it"
Is it too much to expect a fix anytime soon?
By my simple maths, 3 months of my subscription to PWM has been wasted!
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Hello @MT999,
The developers found the bug and they will fix it. As you can imagine, this is a high priority task, since it affects multiple Android 14 users.
Meanwhile, please navigate to allow Alarms & reminders permission. Steps: Settings/Apps/Password Manager/Alarms & reminders -> allow until they fix it.
Regarding the subscription lifetime, you may contact the Support teams to request a validity extension that covers any lost subscription time, and since it's a known issue, the Bitdefender representatives will grant it to you. If you already have an open ticket with Support, you can reply there and claim your validity extension.
I hope the information is helpful. Thanks and sorry for the inconvenience.
Regards,
Alex
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Thank you for the advice. This seems to provide quick fix.
Regards
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