Login problems.

amserhwylio

I subscribe to total security, VPN & P/W Manager. I've just tried to log into PW manager, was directed to BD Central, & 2-factor ID was required. Opened a new tab, logged into email, copied the code BD had sent. Returned to the BD P/W Manager login tab, but there was no field provided in which to enter the code sent by BD. Is the fault with my computer, is BD just getting more user-hostile, is it a pebcak error, or is BD having problems?

Flexx

https://community.bitdefender.com/en/discussion/97842/login-problems

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards

Alexandru_BD

Hello @amserhwylio,

Have you followed the exact steps from this article?

https://www.bitdefender.com/consumer/support/answer/97127/

Regards