You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Upgrade from Internet Security to Total Security
I currently have a subscription for BD Internet Security, which is valid for Windows devices only. The subscription was renewed in November. Is it possible to upgrade/change the subscription to Total Security so that I can cover additional Android devices? If so, how do I do this?
Best Answers
-
Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
2 -
Hi @Daggers,
Yes, it's possible to upgrade/downgrade your license/subscription with the help of Bitdefender Support teams.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
3
Answers
-
Many thanks for your help. Now I've finally got round to contacting them, Bitdefender Support have done the job.
2 -
Excellent @Daggers, thanks for following up! Glad to hear this.
Enjoy your Bitdefender product and have a good time on our forums. 🙂
Premium Security & Bitdefender Endpoint Security Tools user
2