Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Password Manager on Android

Options
Simon22
Simon22 Password Manager on android

Hi,

When I am asked to set a pin on my phone when setting up PWM all I can see is numbers 1 to 3, they fill the screen. Cant see how to resize so I can see the whole number range, any ideas?

Thanks in advance.

Comments

  • Alexandru_BD
    Options

    Hello @Simon22,

    What device do you have, OS and if you can provide a screenshot here, that would be very helpful.

    Thanks

    Premium Security & Bitdefender Endpoint Security Tools user

  • Simon22
    Simon22 Password Manager on android
    Options

    Hi,

    Its a Samsung S8. It wont allow me to take a screen shot. So its the page after I have entered my master password, where I can set up a 4 digit pin, all I can see are the digits 1 to 3.

  • Alexandru_BD
    Options

    It could be a visual glitch. Have you tried to reinstall the app?

    Premium Security & Bitdefender Endpoint Security Tools user

  • Simon22
    Simon22 Password Manager on android
    Options

    Yep

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    My specs:

    Samsung Galaxy A22 5G (SM-A226B/DSN)

    Android 13

    One UI Core 5.1

    Android Security Patch Level October 1, 2023

    Google Play System Update January 1, 2024

    BD Password Manager 1.3.0

    As you can see from the screenshot, i can see the all 4 digits.

    Regards.

  • Simon22
    Simon22 Password Manager on android
    Options

    I can see the box where you input your code, I can only see numbers 1 to 3 of the 1 to 9 number pad below, they are large enough to fill the screen.

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭
    Options

    @Simon22 ,

    I am running a Samsung Galaxy S21 (Android 14). Just yesterday, I had the occasion to input my PIN since, before then, a bug would close the app once I entered my Vault password. I found a workaround here. My experience was the same as @Gjoksi . Can you "zoom" out or otherwise reduce the size of the display? I found this link:

    Please keep us posted. Have a great day.

    Regards,

    Phil

    Former Bleeping Computer Malware Response Instructor