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remote scan?


Will remote scan work on a different network about ten miles away?It hasn't worked the 3 time i tried.The target computer is online and ready .But no connection is happening. thanks


  • Alexandru_BD
    Alexandru_BD admin
    edited March 18

    Hello @stoppro,

    Yes, the remote scan should work on any network, the device must be connected to the Internet to receive your commands. Do you get any message when sending the command? Have that device restarted, check the stability of the connection and try again to send the remote scan command.

    Let us know how it goes.



    Premium Security & Bitdefender Endpoint Security Tools user