Trojan.GenericKD.71830415
Hi all,
I have been sent a sample file from a customer, with a RAR file, which I believe to be the problem. I have attached it to this post.
Bitdefender Total Security identifies the file, but has no further details on it.
Please advise.
Best Answer
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Hello @David Quail,
Unfortunately, we won't be able to analyze the file on the forum. This is a task for the Support engineers and my recommendation is to contact them using the link below, and explain your concern in detail:
https://www.bitdefender.com/consumer/support/help/
State your contact reason, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Thank you for your understanding.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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Answers
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I have been sent a sample file from a customer, with a RAR file attached, which I believe to be the problem. I have attached it to this post.
Bitdefender Total Security identifies the file but has no further details on it.
I have Zipped the RAR file.
[content removed by admin]
Apologies for the Null file upload previously!
Please advise.
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Thanks, Alex,
I will do as you suggest!
Your help is greatly appreciated! 😊
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