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Cannot Start Bitdefender

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hi


bitdefender total security 2011


os windows 7 64bit newly installed. sp1 updated


error running bdagent.exe


"The application has failed to start because its side-by-side configuration is incorrect. Please see application event log or use the command line sxstrace.exe tool for more detail."


i did the "Running Error?" posted on forum.bitdefender.com, the post of gigerm. but still the same. what am i doing wrong?


also i've searched the forums of bitdefender and saw one of the forums that said to make sure to "Please check if you have installed Microsoft Visual C++ 2008 Redistributable". at i have. it is installed.


i did the supporttool and here is the file http://www.sendspace.com/file/w8m43k


Thanks

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